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Team Leader / Supervisor Level 3 Apprenticeship Standard

Course Details:

Typical duration: 12 - 18 months


Cost: £4500 or 5% contribution for Non Levy employers

Standard Ref: ST0384

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.


Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

This qualification has been designed to meet both employer and individual demand for learners to meet the knowledge and competences outlined in the Team Leader/Supervisor Apprenticeship standard. These include:

  • leading people

  • managing people

  • building relationships

  • communication

  • project management and

  • finance.


The primary target group for this qualification would be all Apprentices who are enrolled on a Team Leader/Supervisor standard. As a ‘stand-alone’ qualification, however, it would also appeal to learners in any sector that involved management and leadership responsibilities, such as, but not limited to:

  • first line managers

  • assistant manager

  • senior supervisors


The Apprenticeship consists of:

  • Level 3 Diploma in Team Management (RQF)

  • Level 2 Functional Skills in English

  • Level 2 Functional Skills in Mathematics

  • Team Leader/Supervisor Standard

The new Apprenticeship Standard developed by Trailblazer groups, which were led by employers in the industry are different and now have a End-Point Assessment which consists of:

  • Knowledge Test using scenarios and questions

  • Structured competency-based Interview 

  • Portfolio of Evidence

  • Professional Discussion relating to CPD activity

More information on the Team Leader/ Supervisor Level 3 Standard can be found by clicking here.

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